Support desk
Talk to the Team Behind JellyBoost
One desk handles everything: orders, delivery, refunds, batch questions. Replies go out within one business day, Monday to Friday, 8:00am to 4:30pm Central.
General support
care@ejellyboost.com
Product questions, batch checks, feedback
Orders and refunds
orders@ejellyboost.com
Order changes, tracking, the 60-day promise
Phone
+1 (256) 715-4082
Monday to Friday, 8:00am to 4:30pm Central
Farrier Point Nutrition, LLC
415 Church Street NW, Suite 220
Huntsville, AL 35801
Before you write: the fast answers
Orders ship within one business day and arrive in 3 to 6 across the US; full detail sits under shipping and tracking. Refunds start with one email per the guarantee page. Lot verification takes thirty seconds on batch check. Everything else: the help center covers the twenty questions we hear most.
Write to the desk
The form opens your own mail app addressed to us, so you keep a copy of everything sent.
A note on security
We never ask for card numbers, passwords, or verification codes by email or phone; payment happens only on the encrypted checkout reached from the packs page. Any message requesting otherwise is not from us, whatever the sender name says; this desk and the channels on this page are the authorized contact points for JellyBoost, as the source-check guide spells out. Forward anything suspicious to care@ejellyboost.com and we will confirm within a business day. More on the company itself, including registration details, sits on the who-we-are page, and the JellyBoost official website home rounds up the rest.