Refund Policy

1. The window

Purchases made on this portal qualify for a refund for 60 days, counted from the carrier-confirmed delivery date. Requests arriving after day 60 are honored at the discretion of Farrier Point Nutrition, LLC and are not guaranteed.

2. What qualifies

Any JellyBoost pack purchased at ejellyboost.com, in any condition: unopened, opened, or fully used. Purchases from any other website, marketplace, or physical seller are outside this policy, because they are outside the authorized channel.

3. How to start

Email orders@ejellyboost.com from the address used at checkout, with the order number and the word REFUND in the subject line. A return authorization and return address follow within one business day; returns sent without authorization cannot be matched to orders reliably and may be delayed.

4. The money

Refunds cover the product price and any original shipping fee, issued to the original payment method within 5 to 7 business days of the return scan or, for orders we waive the return on, of the authorization email. Return postage is borne by the customer. We never issue refunds as store credit unless you ask for it.

5. Limits

One refund per household per production cycle. Orders reshipped after a confirmed carrier loss carry the same rights as the original. Abuse patterns, such as repeated maximum-quantity orders followed by full refunds, may be declined for future orders.

6. Contact

Farrier Point Nutrition, LLC, 415 Church Street NW, Suite 220, Huntsville, AL 35801. Questions about this policy: care@ejellyboost.com or +1 (256) 715-4082, Monday to Friday, 8:00am to 4:30pm Central. The practical walk-through lives on the 60-day promise page; the storefront overview is the JellyBoost official website home.